My Healthcare Journey Part Three, Or, Soothe Me With Smalltalk
In part two of my fanciful adventure through the A-for-caring-F-for execution Healthcare Marketplace website, I had appealed the silicon-based quality-of-life-determiner's decision to deny my 7 year old daughter health insurance. I did this through the certified mail. Because of this, I knew that my appeal had been received on December 18th. So I waited. I waited until after Christmas in fact. On December 26th I called the Health Insurance Marketplace one more time to see about checking in on this appeal process. I spoke with a lovely lady who wanted to rehash my entire history with the ACA so that she could better solve my problem. She put me on hold for awhile and came back with the news that there was no way to check on my appeal and it might take up to 90 days. This was concerning because my daughter's healthcare is due to end in 5 days. When I asked her what I should do, she told me that she would like to help me reapply for coverage over the phone. She was hopeful that the electronic guardians of affordable healthcare would rule in my favor this time. The process took an hour. During that time I learned that she was married with children, had friends in the town that I live in, and had a son who always wants to travel to Athol and go to Silverwood. I also learned that she is unable to put her husband on her work insurance policy because it is too expensive. There is nothing wrong with that exactly, I just find it ironic. After my hour of pleasant conversation interspersed with social security numbers, birthdates and annual salaries, the HTML lords of health handed down a new PDF ruling. My wife is eligible for healthcare on the marketplace, my 1 year old is eligible for CHIP again, and my 7 year old is eligible for nothing. The process has failed me once again. My friendly marketplace representative quipped, "Well at least we tried, right?!" Indeed.
So, what's next? A letter to my congressman, Raul Labrador, and my senator, Mike Crapo. Let's see if this representative democracy thing works.